Your organization is rolling out a new version of Windows and a new version of Microsoft Office. You know that training is costly, ineffective and frustrates employees. Yet you also know that you can't leave employee adoption to chance because the costs are just too high: lost productivity, inaccurate data, ad-hoc support. You need a lightweight, customizable and cost-effective way to ensure an effective transition to the new environment.
Introducing performance support saved the corporation more than 39% over a traditional classroom based approach in hard training costs, and up to 4,800 hours of lost work time. With results like these, performance support will undoubtedly be an integral part of all future technology migrations at Herman Miller.
-Jeremy Smith, Senior Learning Solutions Manager
Driven by the need to increase productivity, increase job satisfaction and reduce helpdesk costs and time away from the workflow – Ontuitive's customers deploy anything from a completely turnkey, off-the-shelf Performance Learning solution to a fully-customized support library. This decision is powered by the need to move away from “scrap learning”, where historically the company was spending resources developing and delivering training that, in the end, resulted in no measureable business performance gains. It was time for Herman Miller to add performance support to their migration efforts.